Topics

e-Commerce Order Setup

To properly handle orders, you must ensure some settings are established.

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Manage Order Status Codes

Order Status Codes are used to determine where in the order processing sequence a particular order is. It is essential you create several order status codes to help you manage your order processing. There are several settings for an order status:

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Manage Order Types

The Order Type determines how the order is processed by e-Commerce system. An Order Type has these settings:

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Manage Order Status Email Messages

This allows you to create or manage pre-defined Email Messages sent to the customer when their order status changes.  These messages are available within the order processing view for easy selection, or may also be created during order processing.

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